Connect with customers through WhatsApp campaigns, business messaging, customer engagement and automated communication using the WhatsApp Business Platform.
Explore our latest digital marketing solutions.
Build structured WhatsApp campaigns and customer communication workflows for marketing, sales and support.
Plan and manage customer communication campaigns through WhatsApp Business messaging.
Create automated communication flows for customer enquiries, follow-ups and business workflows.
Use approved WhatsApp message templates for business-initiated conversations.
Keep customer conversations organized across marketing, sales and support journeys.
Review available messaging and campaign information to understand communication activity.
Connect WhatsApp communication with CRM and lead management workflows where supported.
Share relevant offers, launches and promotional communication with opted-in customers.
Continue conversations with leads and organize follow-ups through WhatsApp workflows.
Manage customer questions and provide assistance through structured WhatsApp conversations.
Send relevant updates and notifications using approved business messaging workflows.
Keep customers informed about relevant products, services and business information.
Build automated responses and workflows for common customer interactions.
A structured approach for setting up business messaging.
Build a clear consent process so customers know what WhatsApp messages they will receive.
Prepare message templates according to the intended business communication use case.
Send relevant business communication through the appropriate WhatsApp workflow.
Handle replies, follow-ups and customer support through your business communication system.
The WhatsApp Business Platform can support business-initiated conversations through approved message templates, while customer-initiated conversations can be handled without a template during the applicable 24-hour customer service window.
Talk to Wox Media Solution about your WhatsApp Business requirement.
WhatsApp Marketing in India can help businesses communicate with customers through a familiar messaging channel. Wox Media Solution provides WhatsApp marketing solutions for promotional communication, customer engagement, lead follow-ups, business notifications and automated workflows.
Businesses using the WhatsApp Business Platform need to follow WhatsApp's messaging policies. This includes obtaining appropriate opt-in from recipients, respecting opt-out requests and using approved message templates when initiating business conversations outside the applicable customer service window.
Our WhatsApp marketing solutions can be connected with campaign management, lead management, CRM, chatbot and automation workflows depending on the business requirement. This allows businesses to organize customer conversations and create structured communication journeys.
Businesses can use WhatsApp as part of their lead-generation journey by inviting customers to start conversations, following up with opted-in leads and connecting WhatsApp conversations with their sales process.
Wox Media Solution is an ISO 9001:2015 Certified 360° Digital Marketing & Business Communication Company helping businesses grow with innovative technology and result-driven marketing solutions.
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